Refund policy

We’re able to offer exchanges but not refunds.

You can ask to exchange a product within 7 days from the date of delivery, as long as it’s due to one if these circumstances:

• You received the wrong order
• The product(s) is defective
• The product(s) is damaged in transit
• A manufacturer recalls the product(s)

 

How to return your item

Send an email to waterwiseindia4@gmail.com with the below details:

       o   Your name and billing address
       o   The items you ordered 
       o   Your order number and date of purchase

Then return the item to us in its original undamaged packaging where possible, including the packing slip or your order confirmation if you have it.

Our return address is:

Trade name: Waterwise ( August Engineering Services )

Phone number: +919819262533

Email: waterwiseindia4@gmail.com

Physical address: Prestige Lakeside Habitat, 560087 Bengaluru Karnataka; India